Privacy Policy
Last Updated: [Date]
Welcome to [Train Booking Support Service]. We are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.
1. Information We Collect
Personal Information: When you book tickets or contact our support team, we may collect information such as your name, contact number, email address, travel preferences, and payment details.
Usage Data: We collect data about your interactions with our services, such as device information, IP addresses, browser type, and access times.
2. How We Use Your Information
To Provide Services: We use your information to process bookings, send confirmations, handle payment transactions, and provide customer support.
Improving Our Services: We analyze usage data to improve our services, enhance user experience, and develop new features.
Marketing and Promotions: With your consent, we may send you updates, offers, and promotions relevant to our services.
3. Sharing Your Information
Service Providers: We may share your information with trusted third parties who assist us in delivering our services (e.g., payment processors, booking platforms).
Legal Requirements: We may disclose your information to comply with legal obligations, respond to requests from authorities, or protect our rights and users.
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices and Rights
Access and Correction: You can request access to your information and correct inaccuracies.
Opt-Out: You may unsubscribe from our marketing communications by following the instructions provided in each message.
Data Deletion: You may request that we delete your personal information, subject to legal requirements.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Last Updated” date.